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We're here to answer your questions and help you begin your financial education journey
Office Location
Velvet Glimmer Financial Education
42 Clifton Heights
Bristol BS8 4HJ
United Kingdom
Office Hours
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Evening and weekend appointments available by arrangement for video consultations.
About Our Practice
Velvet Glimmer provides independent financial education services to individuals and families throughout the United Kingdom. We specialise in making complex financial concepts accessible through personalised consultations and workshops.
Our Bristol office is located in the Clifton area, easily accessible by public transport. Street parking is available on surrounding roads, and Clifton Down railway station is a ten-minute walk away.
For clients outside Bristol, we offer comprehensive video consultations that deliver the same quality of service and personalised attention as in-person sessions.
Finding Our Office
By Train
From Bristol Temple Meads, take a train to Clifton Down station (approximately 10 minutes). Exit the station and walk south on Whiteladies Road for about 8 minutes. Turn left onto Clifton Heights—our office is number 42 on the right side.
By Bus
Several bus routes serve the Clifton area, including the 8, 9, and 405. Alight at the Whiteladies Road / Clifton Down Road stop. Walk south for approximately 3 minutes and turn onto Clifton Heights. Our building is clearly marked with signage.
By Car
From the M32, follow signs for Clifton and the city centre. On-street parking is available on Clifton Heights and neighbouring streets. Please check parking restrictions—most areas allow two hours of free parking with no return within one hour.
Accessibility
Our office is located on the ground floor with level access from the street. The consultation room is wheelchair accessible, and an accessible restroom is available on-site. Please let us know in advance if you have specific accessibility requirements.
Common Questions
Send us an email at [email protected] with a brief description of what you'd like to work on and your preferred session format (in-person or video call). We'll respond with available time slots and next steps. The entire booking process typically takes less than 48 hours.
Once you've booked, we'll send you a simple questionnaire to complete. This helps us understand your situation and tailor the session to your needs. We also recommend gathering any relevant financial documents you'd like to discuss—bank statements, loan details, pension information, etc. However, if you don't have everything organised, don't worry; we can still have a productive conversation.
We operate by appointment only to ensure we can give each client our full attention. However, if you're in the Clifton area and would like to drop off documents or have a quick question, you're welcome to stop by during office hours. Just be aware that our consultants may be with clients and unable to have extended conversations without a scheduled session.
We understand that circumstances change. You can reschedule or cancel any appointment with at least 48 hours' notice at no charge. Cancellations with less than 48 hours' notice may incur a £40 administrative fee. Emergency situations are handled on a case-by-case basis.
Yes, we accommodate evening and weekend video consultations for clients who cannot attend during standard office hours. Availability is more limited for these slots, so early booking is recommended. In-person sessions are generally limited to office hours, though we occasionally make exceptions by arrangement.
On-street parking is available on Clifton Heights and nearby roads. Most spaces offer two hours of free parking, which is sufficient for a typical consultation. Alternatively, there's a paid car park on Triangle West, about a five-minute walk from our office. We recommend arriving a few minutes early to allow time for parking.
What Happens Next
Send Your Enquiry
Email us with details about which service you're interested in and any specific questions or concerns you'd like to address.
We'll Respond Quickly
Expect a reply within one business day. We'll answer your questions and provide available appointment times for the coming weeks.
Confirm Your Appointment
Choose a time that suits your schedule. You'll receive a confirmation email with session details and a preparation questionnaire.
Attend Your Session
Meet with one of our consultants for a focused, judgment-free conversation about your financial goals and challenges.
Ready to Start Your Financial Education?
Reach out today and take the first step toward financial confidence.
Email Us Now