About Velvet Glimmer
Making financial knowledge accessible to everyone
Our Story
Velvet Glimmer was founded in 2014 with a straightforward mission: to break down the barriers that prevent people from understanding their own finances. Our founder, Eleanor Chase, experienced firsthand the frustration of navigating the financial world without clear guidance. After years working in traditional financial services, she recognised a significant gap—most people don't need complex investment vehicles or high-end wealth management; they need someone to explain the fundamentals in plain language.
What started as evening workshops in a community centre in Bristol has grown into a comprehensive financial education service reaching hundreds of clients across the UK. We've maintained our core belief that financial literacy should be accessible, affordable, and free from jargon.
Over the past twelve years, we've witnessed how even modest improvements in financial understanding can transform lives. From helping young graduates manage student debt to supporting families in saving for their first home, each success story reinforces why this work matters.
Our Core Values
Transparency
We believe in complete openness about our methods, pricing, and recommendations. No hidden fees, no product commissions, no conflicts of interest. What you see is exactly what you get.
Empowerment
Our success is measured by your growing independence. Rather than creating lifelong clients, we aim to equip you with the knowledge and confidence to manage your finances autonomously.
Inclusivity
Financial education should not be a luxury. We work with people from all economic backgrounds and life circumstances, adapting our approach to meet diverse needs.
Practicality
Theory alone doesn't pay bills or build savings. Every recommendation we make is actionable, tested, and designed for real-world application in your daily life.
Leadership Team
Eleanor Chase
Founder & Lead ConsultantWith over fifteen years in financial services, Eleanor specialises in translating complex regulations and investment strategies into digestible guidance. She holds a degree in Economics from the University of Nottingham and has helped over 400 clients improve their financial literacy.
Marcus Patel
Senior Financial EducatorMarcus brings a background in both education and finance. Previously a secondary school teacher, he understands how people learn and applies those insights to financial instruction. His focus is on budget planning and debt management strategies.
Sarah Thornton
Investment Education SpecialistSarah demystifies investing for beginners. With certifications in financial planning and a passion for helping women build investment confidence, she makes ISAs, pensions, and equity markets approachable for those just starting their wealth-building journey.
Key Milestones
Foundation
Eleanor Chase launches Velvet Glimmer with evening workshops focused on personal budgeting fundamentals for young professionals in Bristol.
Team Expansion
Demand grows beyond capacity. Marcus Patel joins as the second consultant, allowing the service to reach clients across the South West.
National Reach
Introduction of remote consultations enables Velvet Glimmer to support clients throughout the UK. Sarah Thornton joins to lead investment education.
500th Client
The team celebrates supporting the 500th client, a milestone reflecting years of trust-building and word-of-mouth referrals.
Decade of Impact
Ten years since inception. Client feedback shows 94% satisfaction rate and over £2.8 million in collective debt reduction and savings growth achieved.
Continued Growth
Velvet Glimmer now serves over 850 clients annually, maintaining the personalised approach that defined the early days while expanding educational resources.
Our Educational Philosophy
Financial advice has traditionally been reserved for the wealthy, while everyone else is left to navigate a complex landscape alone. We reject this model. Understanding money is a fundamental life skill, not a privilege.
Our teaching methodology prioritises comprehension over complexity. We start with the core concepts—income allocation, interest rates, risk assessment—and build from there. Each session is structured around your specific questions and circumstances, ensuring immediate relevance.
We don't use fear tactics or pressure tactics. Financial decision-making should be calm and informed, not reactive. Our role is to provide clarity so you can make choices that align with your values and goals.
Unlike product-driven advisors, we have no incentive to push particular solutions. Whether you ultimately choose to work with a bank, an independent broker, or manage everything yourself, our focus is ensuring you understand your options and their implications.
Measuring Our Impact
Clients Served
Individuals and families who have participated in our financial education programmes since 2014.
Combined Savings & Debt Reduction
Total financial improvements achieved by clients within two years of their initial consultation.
Satisfaction Rate
Percentage of clients who rate their experience as excellent or very good in post-service surveys.
Referral Rate
Proportion of new clients who found us through personal recommendations from existing clients.
Our Commitments to You
Clear Communication
We will never use jargon without explanation. If something we say is unclear, we consider that our failure, not yours. Ask as many questions as needed until concepts make complete sense.
No Judgment
Your financial history is just that—history. Whether you're managing debt, recovering from setbacks, or simply starting from scratch, you'll find a supportive, shame-free environment.
Honest Assessment
We'll tell you when we don't know something and direct you to appropriate resources. If your situation requires specialist expertise beyond our scope, we'll recommend qualified professionals.
Ongoing Support
Our relationship doesn't end when the session does. You'll have access to follow-up guidance, updated resources, and the option to schedule review sessions as your circumstances evolve.
Begin Your Financial Education Journey
Discover how our approach can help you build lasting financial confidence.
Contact Us